By Heather King Building brand loyalty isn’t just about making one sale; it’s about creating lifelong customers who come back time and again—and are delighted to do so. Understanding how to cultivate and retain loyal customers is paramount to a successful business....
A whopping sixty percent of surveyed consumers admitted that a personalized shopping experience would make them return repeatedly. Improving customer retention is just one of the incredible benefits of personalization. But you may need some guidance on handling this...